Privacy Policy

At PayNest, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

Information We Collect

Personal Information

We may collect your name, phone number, email address, identification documents, and other information you provide when applying for our services.

Application Information

This may include university fee invoices, rego notices, bill details, Student ID, Confirmation of Enrolment (CoE), and any documents required to assess your application.

Payment Information

Payments are processed securely through trusted payment providers. PayNest does not store sensitive banking or card details unless required by law.

Website Information

We may collect website usage data, IP addresses, cookies, and analytics to improve our website and customer experience.

How We Use Your Information

Your information is used to:

• Process your application
• Verify your identity and documents
• Pay approved university fees, rego, or other eligible bills
• Manage your repayment plan
• Provide customer support
• Improve our services and website
• Comply with Australian legal and regulatory requirements

Payment Security

PayNest uses secure systems and trusted payment providers to protect your personal and payment information during every transaction.

Information Sharing

We do not sell or rent your personal information.

Information may only be shared:

• With payment partners or service providers required to process your application
• With universities, government agencies, or approved organisations when necessary to complete a payment
• Where required by Australian law

Data Protection

We use appropriate security measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

Your Consent

By using the PayNest website and services, you consent to the collection and use of your information in accordance with this Privacy Policy.

Updates to This Policy

PayNest may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or our services, please contact us.

PayNest

📧 info@paynest.com.au

🌐 www.paynest.com.au