Privacy Policy

At OJ Energy, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when using our website and services.


Information We Collect

We may collect the following types of information:

Personal Information

Such as your name, phone number, email address, and any details you provide when contacting us or using our services.

Service Information

Information related to energy services, account inquiries, comparison requests, or customer support assistance.

Payment Information

Payments are processed securely through trusted payment providers. We do not store sensitive card or banking information unnecessarily.

Website Usage Information

We may collect basic website analytics and technical information to improve user experience and service performance.


How We Use Your Information

We use your information to:

  • Provide customer support and digital services
  • Assist with energy-related inquiries and comparisons
  • Improve our website and customer experience
  • Respond to service requests and communications
  • Maintain website security and prevent unauthorized activity
  • Comply with legal obligations where required

Payment Security

We take security seriously. Payments are processed using secure systems and trusted third-party payment providers to help protect customer information.


Information Sharing

We do not sell or trade your personal information. Limited information may only be shared when necessary:

  • With trusted service providers assisting our operations
  • When required by law or legal authorities
  • To protect against fraud, misuse, or unauthorized activity

Data Protection

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or loss.


Your Consent

By using OJ Energy services and website, you agree to the collection and use of information as outlined in this Privacy Policy.


Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on our website.


Contact Us

If you have any questions regarding this Privacy Policy or our services, please contact us:

OJ Energy
📞 08 6337 4094

PayNest

Helping customers manage services and account-related processes through reliable digital support.

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📧 support@paynest.com.au

📍 Suite 5, 226 Frankston – Dandenong Road,VIC, 3175 Australia

📞 08 6337 4094

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